Terms and Conditions
1. Introduction
Welcome to Flat Clearance Archway. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by these terms.
2. Definitions
- Company: Refers to Flat Clearance Archway.
- Client: Any individual or entity requesting our services.
- Services: The flat clearance and related offerings provided by the Company.
3. Services Provided
Flat Clearance Archway offers comprehensive flat clearance services, including but not limited to:
- Removal of unwanted items
- Disposal of waste materials
- Recycling services
- Furniture removal
3.1 Service Availability
Our services are available in designated areas as specified on our website. We reserve the right to modify our service offerings at any time without prior notice.
4. Booking and Payment Terms
Clients must book services in advance through our official channels. Upon booking, a deposit may be required to secure the appointment.
- Payment Methods: We accept payments via credit/debit cards, bank transfers, and online payment platforms.
- Payment Schedule: Full payment is due upon completion of the service unless otherwise agreed upon.
5. Cancellation and Refund Policy
Clients may cancel services up to 48 hours before the scheduled appointment without incurring any fees. Cancellations made within 48 hours may be subject to a cancellation fee.
- Refunds: Refunds for pre-paid services will be processed within 14 business days.
- Rescheduling: We strive to accommodate rescheduling requests based on availability.
6. Client Responsibilities
Clients agree to:
- Provide accurate information during booking.
- Ensure the property is accessible on the scheduled date and time.
- Secure any valuable or sensitive items that they do not wish to be moved.
7. Company's Obligations
Flat Clearance Archway commits to:
- Perform services with reasonable care and skill.
- Adhere to all relevant laws and regulations.
- Maintain confidentiality of client information.
8. Liability
While we take utmost care in performing our services, Flat Clearance Archway shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.
9. Insurance
We maintain comprehensive insurance coverage to protect against potential damages or losses during service delivery. Clients are advised to verify their own insurance policies for additional coverage.
10. Privacy Policy
Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions.
11. Dispute Resolution
In the event of any disputes, both parties agree to seek resolution through mediation before pursuing legal action.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Flat Clearance Archway operates.
13. Amendments
Flat Clearance Archway reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes via email or through our official communication channels.
14. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, so that these Terms and Conditions will otherwise remain in full force and effect.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between the Client and Flat Clearance Archway regarding the use of our services and supersede all prior agreements and understandings.